📜 Store Policies

Welcome to Moonchild Maternity Exchange! We’re committed to creating a clean, respectful space for all moms and families. Because we deal in secondhand items, we have a few important policies we stick to:

🔁 Returns & Refunds

All sales are final.

Because our items are secondhand, we do not accept returns or offer refunds. Please check sizes and inspect items carefully before purchasing.

🛒 Buying From the Shop

• All items are sold as-is

• We inspect items for cleanliness and function, but we can’t guarantee manufacturer warranties

• Car seats must be verified by the seller as unused in accidents and more than two years from expiration

💸 Selling to Us

• We buy items outright or offer consignment for premium brands

• Sellers must complete a signed intake form

• Items must be clean, in good condition, and from smoke-free homes

• No baby clothes, breast pumps, or recalled/expired items

🚗 Car Seat Policy

We only accept car seats that are:

• Guaranteed by the seller to have never been in a collision

• Not expired (Must be more than two years from expiration)

• Have all parts and straps attached

Sellers must provide their name, address, phone number, and sign a statement verifying this.

🤝 Donation Policy

Donations are welcome and deeply appreciated.

• Donated items may be placed in our shop or shared freely through our community outreach

• Please only donate items that are clean and usable

Let us know if you have questions—transparency and kindness matter here.

Thank you for supporting a local, family-owned business. 💛